FAQ'S

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WHAT IF I'VE NEVER SNORKELED?

  

We try, whenever possible, to have extra people in the water with every group.  All of our guides and assistants are excellent swimmers and have grown up swimming, diving and - or surfing in the islands.  The hardest thing for most people is breathing through their mouth.  Sinking is not an issue as you will naturally float with your face in the water and if you want to wear a wetsuit and – or life vest is welcome and you'll have a better way to float.

WHAT IF I DON'T LIKE BIKING?

  

All of the activities are completely optional. No problem. During the biking tour in Isabela Island along the shoreline and wetlands, a support vehicle will be available if you get tired or don't feel comfortable and you can still enjoy the awesome landscape.

WHAT HAPPENS IF I DON'T WANT TO PARTICIPATE IN A PARTICULAR ACTIVITY?

 There is no need to worry about being stranded on a boat if you don't want to participate in an activity.  Is welcome to use your free time to relax in your room, explore the town, or get to the beach. This is a one of the nice options in land-based trip 

WHAT HAPPENS IF I CAN'T GO?

We need to be informed in writing as soon as possible by email which is received by Galapagos Trail Adventure agent, and it will determine the cancellation charges applicable.  There are three different scenarios if you cancel:

  1. More      than 60 days before departure: lose the deposit ($350).
  2. 60-31      days before departure: lose 50% of tour cost
  3. 30 days or fewer before departure: lose 100%      of tour cost

We strongly advise taking out cancellation insurance at the time of reservation.

WHAT IS A GALAPAGOS NATURALIST GUIDE?

Naturalist Guides are certified by the Galapagos National Park Service and are a requirement for any and all tour groups to visitor sites throughout the park and Marine Reserve.

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WHAT IF I GET SICK ON THE TRIP ?

Make sure you are healthy before you leave and be prepared for the possibility of traveler's diarrhea or seasickness.  Although most people have no problems during the week, a secret stash of Imodium and Dramamine is always a good idea. 

WHY ONLY 16 IN A GROUP?

  

According to Galapagos National Park Regulations, a professional local Tour Guide can guide this group size. Thus, a group of 16 or less keeps our trips intimate and dynamic yet still affordable. We usually have a great mix of people from several countries and conversation is never in short supply. Socializing is part of the experience many people enjoy the most and you'll probably make several new friends throughout the week.

WHEN IS THE BEST TIME TO VISIT THE ISLANDS?

  

Any time is a good time to visit the Islands.  Different animals breed at different times throughout the year and there is always something to see.  During the warmer months from January to May, the water is warmer and generally calmer meaning more comfortable boat crossings and snorkeling.   However, the cooler waters and nutrient rich currents from June to December bring food and a flourish of activity to the underwater world of Galapagos.  During this period most of the animals, which rely upon the sea for their food, will be breeding.  Nevertheless, this is the wild, there is no off-season, expect to see anything, anywhere, anytime

WHAT TO PACK

  

Looking for a perfect packing list for the Galapagos can be a little difficult even for the most travelers around the world. The close proximity of these small islands to their home country of Ecuador mean that domestic flights will likely be utilized at some point during the trip, so packing light is a must for individuals who wish to make weight limits for their flights. People who will be flying from Quito should dress appropriately for the cool weather there, a waterproof jacket is ideal and can be used several times throughout your trip.

Fewer things you actually bring on your trip to the Galapagos. Packing a small, lightweight backpack that can act as a weekend bag is a great way to make sure you aren’t stuck with a ton of luggage on your trip. The Island’s proximity to the equator make them a prime target for harsh sun rays, so a high UV blocking sunscreen is absolutely essential for any traveler who visits during the day.

Water shoes can be useful in protecting feet from coral and plant life so plan on packing an already broken in pair of comfortable sandals. 

OUR POLICIES

CURRENCY

Unless otherwise stated, all prices for our tours and services are in US$.

PAYMENTS

Upon booking a trip, a non-refundable deposit of 30% of the tour per person is required of the total amount to secure the spaces.  The balance of the trip cost is due no less than 60 days from the departure date. These are policies from boat operators and mostly of hotels. 

CANCELLATIONS

Because cancellations must be made writing, we need to be informed as soon as possible by email which is received by Galapagos Trail Adventure Agent, and it will determine the cancellation charges applicable

Cancellations made with more than 60 days before departure result in a loss of the deposit (30 % US of the tour).

Cancellations made 60-31 days before departure result in a loss of 50% of the tour cost.

Cancellations made 30 days before departure result in a loss of 100% of the tour cost. 

Cancellation penalties for Land Services that involve local tour Guide, hotel, speed boats or third parties reservations are included.


INSURANCE


GTA strongly recommend passengers buy trip insurance. In addition we also recommend the following insurances: life, international medicine, baggage loss and baggage delay, loss of personal belongings lost or stolen personal objects during the length of the trip.

NOTE: THE ITINERARY IS ALWAYS SUBJECT TO CHANGE WITHOUT PREVIOS NOTICE DUE TO OPERATIONAL PURPOSES, WHEATER CONDITIONS OR POLITICS OF THE GALAPAGOS NATIONAL PARK AUTHORITIES.